Frequently Asked Questions
A same-day courier service is a delivery service that ensures your package or parcel is picked up and delivered to its destination on the same day it's scheduled, offering a speedy and reliable solution for urgent deliveries.
Yes! If you wish, you can create an account where you can access live shipment status updates. Alternatively, you can call our friendly Customer Service team for instant updates on the status of your shipments.
Yes. All items must be packaged securely for transportation, with appropriate labels.
To ensure timely delivery, exact weight and dimensions are necessary. If the information provided is not accurate, your shipment could be delayed.
Yes, our services cover the entire Mainland UK. We can pick up and deliver your items anywhere within the Mainland UK region on the same day.
We can transport a wide range of items within the Sameday, including documents, parcels, packages, medical supplies, legal documents, and more.
You can request our Sameday services by filling out our online form in the booking section which will provide you with an online quote depending on the distance and the vehicle you have selected. Please ensure you have calculated the load required for the vehicle selected.
The operating hours of our Sameday services will continue throughout the day. However, the last enquiries are at 6pm.
The cost of our Sameday service depends on factors like the distance, package size, weight, and delivery time frame. Through using our booking form this will provide a price depending on the distance and vehicle you have chosen.
In relation to covering the goods which will be on board our vehicles this is covered in the terms and conditions of our services which can be found here.
Our delivery time varies depending on the distance and location, but we strive to complete deliveries within the same day whenever possible. We provide estimated delivery times when you book your service.
We accept various payment methods, including credit cards, debit cards, and electronic bank transfers. Payment details will be provided when you book your service.
We are committed to providing same-day services. In rare cases where unforeseen circumstances might cause delays, we will notify you and work to get your package to its destination as quickly as possible.
We provide same-day courier services across all regions of Mainland UK, including major cities and remote areas. This includes London, Leeds, Birmingham, Bristol, Cardiff, Glasgow, Newcastle, and a number of other locations nationwide.